Ryan Walton was a great person to deal with. no pressure, easy going, and professional. during our car buying quest we came back to Ryan because he was the best choice. we definitely recommend going to see him if you are looking for a vehicle.
I just had the best experience I have ever had buying a car when I went to Luther INFINITI of Bloomington this past week to buy my Q60S Red Sport. I wasn't sure I was going to go with an INFINITI when I walked in to do a test drive. The car is pretty special without a doubt, but what pushed me toward the INFINITI was the service I received from Steve DiFiore. He got it right from the first words. He shook my hand first, not the hand of the guy I was with. He didn't assume we were together. When I started asking questions, he didn't talk down to me, assuming I know nothing about cars. He read my signals well and adjusted what he shared based on what I wanted to know. There also wasn't a question he couldn't answer about the cars I considered. I always hate the financial piece, but there was no pressure. He sent me a link to fill out information on my trade in and we texted after that about what I wanted. At no point did he use the manipulative tactics that some dealers use. He demonstrated that he trusted I would make the decision that was right for me. When I came to pick up the car, it had been cleaned and prepared for me. He cleared his schedule to be available to answer my questions, even though it was his birthday. Not only will I be returning for my service at Luther INFINITI of Bloomington, I am sure I'll be buying another car from them and specially from Steve DiFiore. I found my perfect car salesperson - someone with integrity who loves cars like I do. Thanks for making this a great experience!
Ryan- knows his cars. thank you. we appreciated that you stuck with us during our quest for a qx80. when buying we came back to Ryan because he showed us a great car buying experience. so many options these days for buying a car. we were looking for a used but ended up with a new. we received great service from Ryan. He even came in on his day off. thank you
Love this place!!! Recently blew out a tire on my car and they had it fixed really quick. Plus they gave me a really nice loaner car . The service here is 10 stars!
Aaron was my sales representative and went above and beyond in every aspect of my transaction. If you are looking for a new INFINITI, make sure to ask for Aaron.
Many thanks to STEVE DIFIORE, our Sales Consultant with INFINITI of Bloomington MN. Even after the sale, Steve has continued to go way beyond any expectations we have had in our many past car buying experiences. From our first communications with Steve, we were very impressed with his eagerness to help, his kindness, his knowledge of the specific vehicle, and his commitment to find just the right vehicle to fit our needs. With us actually living 5 hour drive away from this dealership, it was very important to us that we could be assured as much as possible that we would be successful in finding the perfect car. Steve was very helpful in answering all our questions and sending us many pictures. We made that 5 hour drive and we were very happy to find that the vehicle Steve had shown us through pictures was even more beautiful in person. Steve spent several hours with us showing us all the features and how to use them all. He even set up the Sirius Radio to my favorites, connected my cell phone and set the drivers seat, mirrors, and climate settings to activate with my particular key. Steve assured us if we had any other questions that he would be happy to help by giving us his email, phone, and texting options to correspond with him. Thanks Steve for going above and beyond to make this car buying experience a Fantastic one! Yes we recommend STEVE DIFIORE to be your next Sales Consultant. I know you will not be disappointed! The Coopers In SDakota
Stopped in one Saturday to check out a car I saw online because I was in the area, was welcomed by Jeffrey Bruening. He introduced me to Steve Difiore who took over from there for the test drive. Steve was incredibly knowledgable and didn't try to over sell the car to me which I appreciated. The entire team was very kind and allowed me to purchase the car on Monday as I wasn't prepared to purchase that day. Steve was ready to go when I arrived and we walked through all the details of the car. As I said he was very knowledgable and answered all of my questions. I was then passed off to Sheryl DeBruzzi to finish up paper work and loan information. Very kind, thorough, and made it so easy to get everything finalized. I can not say enough about the costumer service this team provided. They were all so wonderful. Steve even took the time to check in every few days to make sure everything was above and beyond expectations. In addition, I traded in my old vehicle and was offered exactly what I had researched on KBB.com the car would be worth. No tricks or tactics here. I look forward to continue to work with INFINITI of Bloomington to keep my car as pristine as the day I bought it.
Very professional place. Clean dealership. Clean cars. Will always service here.
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